Hotel & Operational Consulting Scientific Approach
Whether you have an existing hotel not living up to its full potential or a space you are considering turning into a hotel, we can help.
We believe in a top-down approach; every assignment is directed by, and in most cases actively worked on by a Principal or Director and every client has immediate and on-going access directly to the top.
While we are small enough to provide clients with this level of personal attention, we are large and skilled enough to complete even the most difficult assignment in a timely and efficient manner. If required, we can tap into a diverse network of longterm partners and their expertise.
Development may seem expensive and optional, but not investing in these efforts is even more costly.
Operations: Total Quality Management (TQM) Operational Performance Analysis Due Diligence Operations and departmental set-up Spa Management and staff recruitment Staff training Standards creation and implementation Guest amenities
Financials: Financial analysis Projections P&L health and "red flags" review
Marketing: Market analysis Business strategies Online travel agents (OTAs) Market segmentation Business maximization
MarComm: Public relations Website Brand development Brochures, collateral, mailing lists Social media Photography Copywriting