Hotel & Operational Consulting
Scientific Approach

Whether you have an existing hotel not living up to its full potential or a space you are considering turning into a hotel, we can help.

We believe in a top-down approach; every assignment is directed by, and in most cases actively worked on by a Principal or Director and every client has immediate and on-going access directly to the top.

While we are small enough to provide clients with this level of personal attention, we are large and skilled enough to complete even the most difficult assignment in a timely and efficient manner. If required, we can tap into a diverse network of longterm partners and their expertise.

Development may seem expensive and optional, but not investing in these efforts is even more costly.

Operations:
Total Quality Management (TQM)
Operational Performance Analysis
Due Diligence
Operations and departmental set-up
Spa
Management and staff recruitment
Staff training
Standards creation and implementation
Guest amenities

Financials:
Financial analysis
Projections
P&L health and "red flags" review

Marketing:
Market analysis
Business strategies
Online travel agents (OTAs)
Market segmentation
Business maximization

MarComm:
Public relations
Website
Brand development
Brochures, collateral, mailing lists
Social media
Photography
Copywriting

A selection of our clients can be viewed here

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